Grievance Redressal
GRIEVANCE REDRESSAL MECHANISM OF ESIC, (GOA REGION)
ESI Scheme is a unique social security scheme that gurantees a fair deal to the covered members by providing full medical facilities to the beneficiaries, besides, adequate cash compensation to insured persons for loss of wages or earning capacity in times of physical distress arising out of sickness or employment injury including commuting accidents or unemployment. The ESI Act, 1948 applies to any premises/precincts where 10 or more persons are employed and drawing wages upto Rs. 21,000/- (excluding overtime) a month are entitled to this social security cover.
ESIC is having a well structured mechanism for the redressal of the grievances of its beneficiaries. In this regard, all concerned are directed to make a note of the following details.
Shikayat Adalats/Suvidha Samagam
|
Venue |
Contact Person |
Phone Nos |
Date |
|
Regional Office |
Regional Director, Panchdeep Bhawan, EDC Plot No. 23, Patto, Panaji |
Ph : 0832-2438870 |
2nd Wednesday of every month |
|
Branch Office, Panaji |
Branch Manager Panchdeep Bhawan, EDC Plot No. 23, Patto, Panaji |
Ph : 0832-2438854 |
2nd Friday of every month |
|
Branch Office, Ponda |
Branch Manager Jerry Apts, Shantinagar, Ponda |
Ph : 0832-2312039 |
2nd Friday of every month |
|
Branch Office, Vasco |
Branch Manager Placiano Apts, Baina, Vasco |
Ph : 0832-2512716 |
2nd Friday of every month |
|
Branch Office, Mapusa |
Branch Manager House No. 2/164-Q, Opp. Sai Service, Mapusa Industrial Estate, Alto Duler, Mapusa, Bradez, Goa |
Ph : 0832-2262230 |
2nd Friday of every month |
|
Branch Office, Margao |
Branch Manager ESI Hospital Complex, Near Rajendra Prasad Stadium,Margao |
Ph : 0832-2715440 |
2nd Friday of every month |
In case of holiday on the assigned date, Shikayat Adalat will be held on the next working day.
Details of Complaints Officer of ESIC Goa Region ( for complaints related to cash/benefits/branch offices)
|
Name of the Officer |
Designation |
Phone No. |
|
|
Shri. P.C.Lodwal |
Asstistant Director (Benifits/Coordination) (Complaints Officer) |
Ph : 0832-2438871 |
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For any complaints regarding medical benefits of ESI scheme
|
Name & Address |
Designation |
Phone No./E-mail |
|
Dr. (Mrs.) Shubhangi Lotliker,ESI Scheme, Panchdeep Bhawan-Patto, EDC Plot No 23, Panaji, Goa-403001 |
Administrative Medical Officer |
Ph : 0832-2437024 Fax : 0832-2437085 E-mail : This email address is being protected from spambots. You need JavaScript enabled to view it.
|
|
Dr. Vishwajit Faldessai, ESI Hospital, Near Rajendra Prasad Stadium, Margao, Goa |
Sr.Ortho. Surgeon |
Ph : 0837-2710093 E-mail : This email address is being protected from spambots. You need JavaScript enabled to view it. |
|
Dr. Ajit Kumar Kale, ESI Corporation, 108, N.M. Joshi Marg, Lower Parel, Mumbai - 400013 |
State Medical Officer |
Ph : 022-61209797 E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. |
In case of neccessity, ESI beneficiaries can meet any officer without prior appointment and may also contact on our Toll Free Helpline 1800-2330-132. For any information/clarification you can also submit grievances through email to
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